At Open Biosystems we respect your
right to privacy and are committed to maintaining your trust. We
recognize the importance of protecting the information collected from
our customers and take steps to maintain the security, integrity and
privacy of any information in accordance with this Privacy Policy. By
visiting openbiosystems.com, you are accepting the practices described
in this Privacy Policy.
Information Collected
Information is collected through voluntary
registration (on our website or via phone, fax, or email),
participation in surveys, promotions, or through contact with an Open
Biosystems representative. This information includes name, shipping and
billing address, phone, fax, email, and appropriate billing information
when placing an order.
Information collected automatically is
limited to the IP address of your computer and pages that have been
visited. This information is not attached to your name or identifying
personal identification. This allows us to track visits to our site
while the visitor remains anonymous.
Use of Your Information
Open Biosystems tracks web activity in order
to create general statistical reports about our website and visitors.
This information is maintained only in aggregate and will not contain
personal identification. This information is collected solely in order
to improve the quality and usefulness of our website.
If use of an electronic product, feature or
service offered by Open Biosystems on this website requires a name and
password or other personally identifiable information, the User will
have the option to opt in or out of providing such information and
using the product, feature or service.
Open Biosystems may use your information to
provide you information on our products or services if you elect to
receive such information. We may also contact you to solicit your
feedback and to notify you of any promotions or special savings.
Protecting Your Information
Open Biosystems will never sell, rent, give
away or share your personal information to any third party without your
prior permission, unless required by law or otherwise needed in
connection with legal proceedings. Open Bisosystems may share
information when necessary in connection with services provided by
appropriate intermediaries (subsidiaries, affiliates,
consultants/agents), who will be required to comply with the
confidentiality provisions of this policy. Open Biosystems respects
your right to privacy and will make every effort to safeguard the
information provided to us.
When you purchase a product on
openbiosystems.com, we ask you for the following information: name,
shipping and billing address, phone number, e-mail address, purchase
order and/or credit card. This information is used to process and
follow up on your order. All information we collect from you is stored
in a secure database. If you have questions about ordering online,
please contact Customer Service at 1-888-412-2225.
Our Use of Cookies
Open Biosystems uses cookies only when
necessary to provide you better service on our website. Cookies allow
us to recognize you when you pay a repeat visit to our website and let
us personalize your shopping experience based on your preferences.
Cookies - Cookies technology enables web
sites to store small bits of information on your computer and retrieve
that information at a later time. A cookie is a string of characters
stored in a text file that is sent to your hard drive, where your
Internet browser files are kept.
Visitors who are concerned about the use of
cookie technology may opt to enable a feature in their browser software
that will erase cookies, block all cookies, or warn the user before
cookies are stored or exchanged, however, please note that some parts
of our site may not function or may be considerably slower if you do
so. Orders cannot be placed online if cookies have been disabled.
Links to Other Websites
Links may be provided from this website to
other third party websites. In using such links, you should be aware
that each third party website will vary in terms of its privacy and
data protection policies. Open Biosystems does not take responsibility
for the privacy policies of, and usage of, personal information
collected by third party websites including, without limitation, those
of any third parties' partner or affiliate.
How to Contact Us
Please note that Open Biosystem's Privacy
Policy is reviewed periodically. Open Biosystems reserves the right to
modify its Privacy Policy at any time without notice and any changes to
the policy will be posted here. Questions or comments concerning this
policy should be addressed by contacting us via email or contacting our
Customer Support department at 888-412-2225. If at any point you wish
to access your personal information to (1) change your preferences, (2)
review the accuracy, or (3) correct, supplement or modify your
information, you may modify it directly in the My Account section, or make in a written request to Open Biosystems, 6705 Odyssey Drive, Huntsville, AL 35806.
